When was the last time you were in line at a retail store and were asked if you were in line? When was the last time you were the one asking someone else if they were in line? If you were in line, you probably responded with an answer in the affirmative. If you were not in line, you…smiled and shook your head? Smiled and, “Oh, no, I’m not,” and made space for the other customer to get in front of you and that was that?
Have you ever wanted to reply with the polite response in the affirmative or negative but in your head were thinking, “No, I’m not in line; I just like to stand with my back facing the snack display and stare out the windows–nevermind that the guy in front of me is obviously in line and I’m keeping a respectable distance from him but not so far as to suggest I’m not in line.” ?
If you were inspecting the items in the snack display it would only make sense for the customer behind you to ask if you were in line. If you were doing the asking, what criteria would have to be met before you asked, “Are you in line?”.
1. Where the person’s attention is directed.
2. How close or far the person is standing to the customer in front of them.
3. If the person is holding merchandise.
4. If the person appears lost and is in line to ask for help.
5. Where the line is forming and if there is a roped lane. Ie., are you at a clothing store, bookstore, at the food court, a starbux, concessions of a concert venue or sporting arena.
Yes, today’s post is brought to you by a real event and real follow-up inner monologue.